Postal Strike: Enrol in direct deposit to prevent any interruption to your reimbursements.
Direct deposit for our members. Direct deposit for health professionals.
Special Authorization and Prior Authorization are interchangeable terms we use to describe a pre-approval process that helps us determine if certain prescription drugs will be reimbursed under your benefit plan.
Most drugs that require prior authorization are considered high-cost specialty drugs.
Special Authorization and Prior Authorization are interchangeable terms we use to describe a pre-approval process that helps us determine if certain prescription drugs will be reimbursed under your benefit plan.
Most drugs that require prior authorization are considered high-cost specialty drugs.
For members in British Columbia, Saskatchewan and Manitoba, you must register and submit a drug request to the corresponding Pharmacare program. As part of your Medavie special authorization request you must provide confirmation of the Pharmacare program decision and corresponding deductible. To avoid delaying the review of your request, please ensure to provide this information.
The first step is to search for the drug name or DIN (drug identification number) on our member portal or on our mobile app.
Suppose the drug you and your doctor are considering requires Prior Authorization. The next step is to find out if your case meets the Prior Authorization Criteria. If it meets the criteria, you can initiate a request to have the drugs's coverage reviewed by filling out a Prior Authorization Request Form.*
Search for Prior Authorization Request forms
*Please note: these forms apply to private health plans only.
Once the form is completed, you can submit it to us directly or through your doctor. Once we receive the form, we will start reviewing your request for approval.
If you can’t find the Prior Authorization Request Form for the drug you’ve been prescribed, you can submit your request using this generic form.
If you’re located in Quebec and can’t find the form you need, please call our customer service team at 1-800-667-4511 to get the appropriate drug-specific form. Generic forms are not accepted in Quebec.
Certain medications may require you to enroll in the Patient Support Program before you can be approved for reimbursement. This program is free of charge for the member and will provide you with valuable support related to your medication.
Certain medications may require you to enroll in the Patient Support Program before you can be approved for reimbursement. This program is free of charge for the member and will provide you with valuable support related to your medication.