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Sign up for Direct Deposit

When you sign up for Direct Deposit, we can deposit your claims reimbursements directly into your bank account. That means you can submit claims electronically, through our Blue Cross Mobile app or our Member Services Site.

To find out how to sign up, you can check out our instructions or watch the video below.

Sign up using the app

  • Log in to our Blue Cross Mobile App (if you've never used it before, you'll be prompted to register)
  • Select the user icon at the top of the app
  • Then select update Direct Deposit details
  • Enter your Banking Information, review to make sure everything is correct and hit save

Sign up online

  • Log in to our Member Services Site (if you've never used it before, you'll be prompted to register)
  • Click Member in the menu
  • Select the Banking tab, then enter and submit your banking info

You can also download a Direct Deposit request form for those with workplace (employer-sponsored) plans or those with personal plans and mail or fax the completed form to us.

Make sure you have this info on hand:


Don’t have a cheque?

Many banks and credit unions provide your branch number (sometimes called transit number), bank number and account number on their mobile app or the secure section of their website. If you can’t find them there, call your bank and ask for the easiest way they can provide your direct deposit information.

Please note, Direct Deposit may be unavailable for some plans.

Ready to get started?

Watch the video below to find out how to use the Blue Cross Mobile App.