What do I need to submit a claim?
Different claims have different requirements.
The best way to find them is by beginning the claims process via our Member Services Site or Blue Cross Mobile app. For complex claims, its sometimes helpful to call to customer service in advance of submission.
No matter what kind of claim you're trying to submit, always make sure you're providing all required documentation. Missing reciepts, prescriptions, etc. will delay claims and often require you to resubmit them.
Don't forget that services must be provided by a Medavie Blue Cross-approved health professional to be eligible for coverage. You can find an approved provider through our mobile app, or use our online search tool to find one who offers ePay direct payment service.
Don't have the mobile app?
