Make sure to use your email to log in. If you experience problems logging in, you can reset your login information on the login page.
Don't have an account? Register here
For members of the Canadian Armed Forces, Royal Canadian Mounted Police, and clients of Veterans Affairs Canada
Log inDon't have an account? Register here
For group benefit plan administrators and federal department plan administrators
Log inDon't have an account? Let us help
Log in to ePay
Log inDon't have an account? Register Here
Not sure you're in the right place? Let us help
Most equipment claims will be for rentals. In some cases, you’ll want to buy. Claims for rentals and purchases work differently.
For most medical equipment rental claims, all we need is a prescription for the equipment.
If the need for equipment is long or permanent, purchase may be considered.
Purchasing equipment requires a pre-approval process. To get preapproved, we need two quotes from separate equipment providers that include:
If Medavie Blue Cross is not your primary health insurer, we need confirmation of what your primary carrier has approved.
If provincial healthcare is helping to cover costs, we’ll need a statement that confirms the amount.
To submit a claim for rentals, we just need your prescription and paid receipt.
To submit a claim for purchase, we just need your prescription, paid receipt, and detailed (itemized) receipt.