Make sure to use your email to log in. If you experience problems logging in, you can reset your login information on the login page.
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For members of the Canadian Armed Forces, Royal Canadian Mounted Police, and clients of Veterans Affairs Canada
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For group benefit plan administrators and federal department plan administrators
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Address changes can be completed at any time by logging into the Blue Cross Mobile app or Member Services website.
Updating profile information
In order to change personal information such as name, date of birth, or gender, you may need to provide a written request. If you are part of a group (employee) plan, please contact your Group Administrator. For members who have purchased personal plans, please call the nearest Blue Cross office to request a change.
Why can't I edit some of my profile information?
Some group (employee) plan members may be unable to edit their profile, based on their group's preferences. If this applies to you, please contact your Group Administrator to update your profile.