Online Doctors Group Benefit

Instant medical care for your members—anytime, anywhere.

Bring best-in-class virtual health care to your workplace by adding the
Online Doctors benefit to your plan.

Online Doctors is an affordable option that delivers greater productivity, reduced absenteeism and promotes engagement. Your plan members and their dependents get year-round access to Canadian-licensed physicians, making it easier for them to take care of their health!

The advantages

Satisfied members: 91% of Online Doctors visits result in the medical issue being fully resolved.

Greater productivity: 65% of Online Doctor visits successfully prevent a workplace absence for an in-person visit to the clinic.

Fully measurable: Plan sponsors receive regular reports detailing utilization, satisfaction and other feedback to accurately measure their members' satisfaction.

100% confidential and secure: Robust, patient-owned medical record management protects private information and allows for continuity of care and collaboration across health care providers.

The advantages

Satisfied members: 91% of Online Doctors visits result in the medical issue being fully resolved.

Greater productivity: 65% of Online Doctor visits successfully prevent a workplace absence for an in-person visit to the clinic.

Fully measurable: Plan sponsors receive regular reports detailing utilization, satisfaction and other feedback to accurately measure their members' satisfaction.

100% confidential and secure: Robust, patient-owned medical record management protects private information and allows for continuity of care and collaboration across health care providers.

Key features for your members

Connect directly with a general practitioner in under two minutes for diagnosis, treatment and prescriptions.

A network made up entirely of general practitioners to provide the right care, right away—no waiting or triage process.

Chat, voice or video call is available in both English and French, from any mobile device or computer.

Get access from anywhere in Canada, or around the world while travelling.

Flexible benefit options to suit your plan budget and objectives.

Prescriptions are sent directly to a local pharmacy or delivered anywhere in Canada, free of charge.

Other services include: medical notes, lab requisitions, diagnostic imaging requests and electronic medical records.

Medavie Blue Cross members love Online Doctors!

Members who have used Online Doctors have rated it 4.9 stars out of 5.

It takes only 1.4 minutes of wait time (on average) for our members to begin consultation*

Source: January 2020 Medavie Blue Cross members' usage report
*Maple makes no guarantee regarding the timelines of the services requested on the platform.

An easy plan sponsor experience

Adding Online Doctors to your benefits plan is a simple, impactful way to support your members’ health while strengthening your organization, all at a small monthly cost!