Skip to main content

Customer Service

Have a question or concern? Let us help.

Top Questions

How do I know what I'm covered for?

How do I submit a claim?

How do I apply to become an approved Medavie Blue Cross provider?

More questions

Important information about COVID-19 and your benefits.

Our role as a health care leader in our communities is always our number one priority. We understand the importance of our ability to serve you during this global health event.

Learn more
COVID-19 Resources

Travel concerns »
Claiming for virtual services »
Mental health resources »
Get the facts on COVID-19 vaccines »

Can't find what you need online? Get in touch.

Call
Locations

Call us

Atlantic region

1-888-227-3400

Monday to Friday, 8 a.m. to 8 p.m. local time

Quebec

1-888-588-1212

Monday to Friday, 8 a.m. to 8 p.m. local time

Ontario

1-800-355-9133

Monday to Friday, 8 a.m. to 8 p.m. local time

Elsewhere in Canada

1-800-667-4511

British Columbia

Monday to Friday, 8 a.m. to 4:30 p.m. local time

Alberta

Monday to Friday, 6 a.m. to 6 p.m. local time

Saskatchewan

Monday to Friday, 8:30 a.m. to 5 p.m. local time

Manitoba

Monday to Friday, 8 a.m. to 5:30 p.m. local time

Our locations

Find an address